Shipping Policy
Processing Time
All orders are processed and dispatched within 1-2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Delivery Time
Once dispatched, orders typically arrive within 6-10 business days, depending on your location. Please note that total delivery time = processing time + shipping time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Shipping Delays
While we do our best to ensure timely delivery, occasional delays can occur due to customs processing, weather conditions, or high order volumes, particularly during holiday seasons. We appreciate your patience and will keep you updated if any significant delays arise.
Shipping Rates
[Insert your shipping rates here — e.g. "Free shipping on all orders" or "Flat rate of $X" or "Calculated at checkout"]
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. Lorvex is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us as soon as possible at trylorvex@gmail.com and we'll do our best to update it before dispatch.
Multiple Items
If you order multiple items, they may be shipped separately and arrive at different times, depending on stock availability and warehouse location.
Questions?
If you have any questions about your order or shipping status, feel free to contact us at trylorvex@gmail.com — we're happy to help.